Texas Roadhouse Training Latest 2023 Rated A H.E.A.R.T ✔✔Howdy Engage Arrive Respond Thank You Howdy ✔✔Energy Fun Friendly Engage ✔✔Passion Care/Concern Knowledge Arrive ✔✔Proud Present Attentive Thank You ✔✔Grateful Genuine Memorable Kent's Top Ten ✔✔1. Knowledgeable Servers 2. Sense of Fun 3. Urgency on Greetings 4. Manager Table Visits 5. Three Table Sections 6. Restroom Focus 7. Lighting, Music Levels, TV's, Temperature 8. Bartender Speed, Awareness, Known Guests 9. Hostess Smile, Urgency, Guest Concern 10. Crew Involvement Core Values ✔✔Fun Integrity Passion Partnership Operational Goals ✔✔1. Manager in the Window 2. Training 3. Host Focus 4. First Time Guest 5. Alley Rally Our Story ✔✔Fresh Baked Bread Hand-Cut Steaks Award Winning Fall of the Bone Ribs Made from Scratch Sides and Dressings Ice Cold Beer Legendary Margaritas Mission Statement ✔✔Legendary Food and Legendary Service Respond ✔✔Respect Kindness Courteous Rare Medium Rare Medium Medium Well Well Done ✔✔COOL RED center WARM RED center HOT PINK center SLIGHTLY PINK center NO PINK center
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