A charge nurse in a long-term care facility notes that several staff members are linked in completing an annual mandatory educational session about extremity restraint safely. Which of the following actions should the nurse plan take? Make a general announcement at the next staff meeting asking all employees to check their adherence to the requirement. Post a list in the employees' break room naming those who are nonadherent and the date by which they must complete the requirement. Place a written warning in each nonadherent employee's personnel file. Send an e-mail to each nonadherent employee that includes a link to upcoming educational sessions. - Send an email to each nonadherent employee that includes a link to upcoming educational sessions *E-mail provides a simple yet efficient way for the charge nurse to inform nonadherent employees about options they have for achieving adherence without embarrassing anyone with a public announcement. In addition, including the appropriate link in the email facilitates adherence by helping each employee identify an upcoming session that coordinates with his work schedule. A charge nurse in a skilled nursing facility notes several recent conflicts among staff on different shifts. Which of the following strategies should charge nurse plan to use to resolve these conflicts? Ask the charge nurses for each shift to get together and discuss the issues between shifts. Direct the staff from each shift to discuss their issues and present their solutions to their charge nurse. Set up a series of meetings for all staff members to attend to discuss issues. Remain uninvolved and allow the staff from each shift to resolve the issues among themselves. - Set up a series of meetings for all staff members to discuss issues *The charge nurse is using the conflict resolution strategy of collaboration by involving the staff to communicate and work together to devise and implement win-win solutions.
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