911 Operator Dispatched Study Guide Complete Questions And Answers

The numbers of errors in the copy when compared to the original is ✔✔three fireman arrived at 113 sterling rd and found 4 people in a house everyone was evacuated safety how with this incident be coded ✔✔113Dd Sao Paulo economy has done well in brazil recent boom ✔✔None of above C ✔✔Summers that are hot and dry, with winters that are mild, are characteristic of Mediterranean climate Cross-Referencing. ✔✔This section of the test poses tasks that require the candidate to demonstrate the ability to accurately read address books, rapidly locate requested information and record it correctly. Candidates must also enter data presented verbally, usually as a recording. The pass mark for tests in this section is 70%. Character Comparison ✔✔Presented with two tables of similar - but not identical - information, candidates are required to carefully comb through the data and identify any differences. The pass mark is 70% Decision Making ✔✔This section poses the candidate with a series of questions, requiring them to determine which would be the appropriate emergency service to dispatch to an incident. As well as a written section, it includes a verbal component where candidates are required to speak their responses into a microphone. Prioritization ✔✔Just as decision making is important to a 911 dispatcher's role, so is prioritizing incidents according to the urgency of response required. The questions in this section present details of several incidents that must be ranked in order of response priority. The pass mark for this test is 70%. Memory Recall. ✔✔Candidates are presented with both written and audio information that they have to remember and accurately recall a short time later. The pass mark for both the written and audio parts of this test is 70%. Probability ✔✔The nature of a 911 dispatcher's role means that they are often presented with incomplete or conflicting information about an incident. A call handler may also be unable to clearly hear a caller due to noise or a poor telephone connection. To test a candidate's ability to deal with these situations, this section of the Criticall test is designed to assess how well they can distinguish between a range of possible answers based on garbled or incomplete data

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  • Pages 1
  • Category Exam Elaboration
  • School / University other / unknown
  • Course Education
  • Course Level University level
  • Year 2024
  • Keywords 911 Operator Dispatched
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